A small space for our community to slow down, grow, and appreciate the little things in life. Here you'll find our workshops, letters, and keepsakes.

 

Frequently asked questions
What is the return policy?

All sales are final.

Unfortunately as a small business, we're unable accept returns or provide refunds for change of mind purchases.

However, your consumer rights under the Australian Consumer Law (ACL) are not affected by this statement. In cases where goods are faulty, not as described, or do not do what they are supposed to, you may be entitled to a repair, replacement, or refund in line with your statutory rights.

If you believe your product is defective or does not meet what was promised, please contact us within 7 days of delivery with photos and a description. We will assess the issue and, if valid, we will provide a remedy (repair, replace, or refund) at no extra cost to you.
When will I get my order?

Orders are typically delivered within 3-5 business days, depending on your location. Once your order has shipped, you’ll receive a tracking number so you can follow its journey.
Where are your products manufactured?

Our products are manufactured in Jakarta. We partnered with local seamstresses and a small family-run workshop to bring each design to life. Every piece is carefully crafted in small batches, ensuring attention to detail, quality finishes, and fair working conditions
Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times will vary depending on your destination.
How much is shipping?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Are taxes and customs included in international orders?

Australian prices include 10% GST. For international orders, Australian GST is removed.

Depending on your country’s import laws, you may be required to pay local taxes, customs duties, or import fees before your parcel can be delivered. These charges are set by your local customs authority and are the responsibility of the customer.